The receptionist will be responsible for performing a variety of clerical tasks to support the efficient operation of the office. This role includes greeting visitors, ensuring they receive exceptional customer service, and creating a welcoming atmosphere. Key duties will involve answering and directing phone calls, addressing visitor inquiries, and assisting with any other needs to enhance the overall experience for clients and guests.
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Answer and direct phone calls in a courteous and professional manner.
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Greet visitors warmly, assist with inquiries, and ensure a positive experience.
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Notify relevant company personnel of visitor arrivals in a timely manner.
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Maintain the reception area and all common areas, ensuring they are clean and organized at all times.
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Operate standard office equipment, including computers, copiers, and other devices, as required.
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Assist with various administrative tasks, such as printing delivery notes, labels, and updating spreadsheets.
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Keep detailed and accurate records of visitor requests and calls received.
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Receive deliveries and sort/distribute incoming mail efficiently.
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Provide exceptional customer service at all times.
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Assist with additional administrative tasks as needed by the team.
This position is based in a professional office environment. The role involves regular use of standard office equipment, including computers, phones, photocopiers, and filing cabinets.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, use hands to finger, handle or feel, and reach with hands and arms. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds.